HealthTap is a telehealth platform that connects patients with board-certified doctors over the Internet. It offers video and text consultations.
In addition to video and text consultations, HealthTap offers a free symptom checker that explains possible causes of symptoms and provides guidance for next steps. Members can also share their consultation notes, test results and medication information with multiple providers.
Video Consultations
HealthTap lets members connect with their doctor by HD video and secure text chat. They can also get advice and medication refills without waiting for a doctor appointment, or getting a referral to a specialist.
To help users decide if they need to see a doctor, the app has an AI-powered symptom checker that offers intelligent explanations of possible causes and guidance about next steps for care. It also includes hundreds of real-patient questions with doctor responses.
HealthTap also allows doctors to fill prescriptions and order lab tests. However, it does not write regulated medications such as narcotics or mental illness drugs.
Text Consultations
HealthTap is a network of doctors that offers virtual consultations via text message or video chat, depending on your preference. Members can ask questions, schedule appointments, and even request a referral or medical test.
The service also uses Artificial Intelligence to determine when patients have symptoms that require more in-person care, such as a visit to a doctor or other healthcare provider. This helps doctors triage patients to the right level of care, and helps make patients more engaged in their own healthcare.
Patients can submit questions for free from their iPhone or desktop computer, which will be answered within 24 hours. Users can also search the site’s database of existing questions and answers from HealthTap doctors.
Symptom Checker
HealthTap provides 24/7 access to a network of board-certified doctors via text or video. Its library of member-asked doctor questions on any health-related topic or symptom, and an AI-powered symptom checker, provide robust primary care to anyone who needs it.
To use the symptom checker, members simply input their symptoms and any other relevant data into the HealthTap app. The system then presents a list of potential causes and guidance for what to do next.
The symptom checker is powered by artificial intelligence and trained by experts at HealthTap. It helps users evaluate their symptoms and offers guidance on what to do next, but isn’t as accurate as other symptom checkers.
Medication Reminders
If you want to manage your medications on the go, HealthTap can help. It offers a simple to use app that features doctor-created checklists and actions with automated reminders.
The app also has the ability to snooze reminders and reveal additional health tips created by top US licensed physicians. This timely feedback should help reinforce the formation of good habits and adherence to prescriptions.
As with any medical advice or information, you should never disregard professional medical advice or delay seeking it because of something you read or learn on HealthTap. You should always consult with your doctor, healthcare provider or use a Virtual Consult whenever possible.
Schedule an Appointment
If you need to see a doctor, HealthTap lets you make an appointment in less than 15 minutes. Its web portal and app allow you to search for doctors in your area, read reviews, and choose a time that works best for you.
The app also gives you access to a large database of doctors, all ranked by quality. You can even search for a doctor by your insurance provider.
While HealthTap is primarily intended for primary care, you can still find doctors that treat a wide variety of conditions and needs. These include women’s health, men’s health, senior health, children’s health, mental health, and preventive care.